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How do I redeem my gift card?

Simply apply the code you received in the discount codes field at checkout – it's that simple!

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How can I check my gift card balance?

Click on the link within the email to check the current balance of your gift card.

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When and how will I receive the gift card?

The gift card will be sent to your email immediately after checking out.

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Can I make use of discount codes to buy a gift card?

Unfortunately, no. You are however, able to use discounts while paying for your purchase with the gift card!

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Can I return or exchange products bought with the gift card?

As of now, we unfortunately do not offer the possibility of an exchange. Any products bought with the gift card will be refunded in the form of gift card credit.

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Is there a maximum of gift cards that I can buy?

You can buy a maximum of 100 gift cards.

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Is it possible to use more than one gift card for one purchase?

Yes, you may use multiple gift cards to offset your purchase.

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There isn't enough credit on my gift card for my purchase, can I use another payment method for the difference?

Of course! After entering your gift card code, you can select a new payment method for the outstanding amount.

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Is it possible to use the gift card in waterdrop® stores?

Sadly, our gift cards are currently for online use only.

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Is it possible to buy a gift card with another gift card?

Unfortunately, this is not possible.